Starface is reinventing the way we care for acne-prone skin, as the first complexion brand to combine efficacy and optimism.
Our Mission is changing the conversation around acne. We are here to normalize and destigmatize.
Starface is where complexion meets confidence and authenticity. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression.
The Director of Customer Experience will ensure that all communications to our customers are prompt, empathetic, tracked and reported to the rest of the organization. As the representative of our customers, the Director of Customer Experience will advise other areas of the business -- partnerships, product development and marketing -- on how best to meet the customer’s needs. This will require both a qualitative and quantitative approach to translating the customer’s voice and the voice of the Starface community to stakeholders.
Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.