if you’ve received a faulty or damaged item, you can choose between a replacement or a refund. any claims of faulty items must be made within 30 days of purchase. refunds typically take 5-10 business days to hit your account.
plz note that we do not offer refunds or exchanges on opened or used products that are not faulty. if you have any q's, email us at orders@starfaceworld.com :)