FAQ

what if i received the wrong product?

let us know within 14 business days and we’ll send the correct product to you right away :) shipping is on us!

can i travel with starface pimple patches?

yes! store your stars in a big yellow, big blue, or big pink mirrored compact to take cute pimple patches with you while you travel.

does starface use parabens or sulfates?

nope! all starface products are free of parabens, sulfates, and phthalates. while we don’t specifically test for gluten, our products are not formulated with gluten-containing ingredients. if you have any concerns...

how long do hydro-stars last? will they expire?

all starface pimple patches have a shelf life of two years unopened. the expiration date is also printed on the packaging :)

what are microdarts?

they’re tiny, self-dissolving “darts” designed to send powerful ingredients directly to your deepest spots. once pressed into the skin (you might feel a lil poke!), microdarts dive deep to help...

when should i use hydro-star + tea tree over cl...

use tea tree stars for oily spots and use classic stars for surface-level pimples and whiteheads. try the full collection: hydro-star + salicylic acid is best for clogged pores hydro-star recovery...