FAQ

how can i know about new drops?

1. sign up for sms to hear about new drops first.  2. join the starface vip rewards program to get early access (you’ll also get points every time you shop!). 3. check out our instagram, where...

how does refer a friend work?

send your bff a referral gift of $10 / ca $10 / £10 here and you’ll get the same amount back in your starface account when they make their first purchase! it must be...

what if my package is lost?

any lost, damaged, missing, or stolen items need to be reported within 14 days of receiving your order. plz email us at orders@starfaceworld.com and we’ll go from there! 

what are my shipping options?

all orders over $40, CA $50, £25 are eligible for free shipping! us: general delivery (3-8 days): $7-15 expedited delivery (1-3 days): $16  free shipping on orders $40+ uk: general delivery...

where does starface ship?

starface ships to the usa, puerto rico, uk, and canada. p.s. if you’re ordering from hawaii, alaska, and puerto rico, you may experience longer delivery times (typically 9-14 days). thanks for...

how can i report an issue?

any lost, damaged, missing, or stolen items need to be reported within 14 days of receiving your order. plz email us at orders@starfaceworld.com and we’ll go from there!